A quality website is clean, well-organized, easy to navigate, clear/concise, modern (in terms of style and layout), functional, branded and motivates the visitor to do business with you. Information such as hours of operation, location and contact info should be extremely easy to find on your website. If you have social media profiles, buttons linked to these profiles should be present. People want a quick solution to their problem or a quick answer to their question, so the best thing you can do for your site is make it easy for them. They also want to look at something that is visually appealing and you can do that by providing them with a quality website.